Subscription fee Per month | Service request fee Per request | |
|---|---|---|
| Device price (RRP) | ||
| RM0 - RM500 | RM3 | RM30 |
| RM501 - RM1,000 | RM5 | RM50 |
| RM1,001 - RM1,500 | RM6 | RM100 |
| RM1,501 - RM3,000 | RM10 | RM200 |
| RM3,001 - RM6,000 | RM17 | RM330 |
| Above RM6,001 | RM20 | RM470 |
The CelcomDigi PhoneFIX RM1 launch promotion lets you enjoy your first month of PhoneFIX for only RM1, with no contract commitment. Subscribe before 31 March 2026 to enjoy this offer.
After the first month, your PhoneFIX subscription will automatically renew at the standard monthly rate based on your device’s price range.
CelcomDigi PhoneFIX is available to all CelcomDigi customers in Malaysia whose devices are listed as eligible models and successfully pass the required diagnostic tests.
Please note: Only one device can be registered under each CelcomDigi mobile number or plan.
You can subscribe to PhoneFIX through the CelcomDigi App or via desktop/web.
Via the CelcomDigi App
• Open the CelcomDigi App
• Go to Shop → Lifestyle → Safety → PhoneFIX
• Follow the steps to sign up
Via Desktop/Web
• Click ‘Subscribe now’ button above and enter your device IMEI
• Confirm the device you want to cover
• Run a device health check to verify eligibility
• Review your coverage plan and complete your subscription
Submit your repair service request within 7 days of the device damage and before your subscription ends. In the CelcomDigi App, go to:
Lifestyle → My Subscriptions → PhoneFIX → Service Request.
You can also submit your request via our Partner’s website here.
All repairs are carried out by our authorized service partner, using genuine or equivalent-quality parts to maintain your device’s quality. Each repair comes with a 6-month warranty for added peace of mind.
No. There are no hidden fees besides the service request fee. However, for OPPO and vivo devices, you may be required to pay the full repair cost upfront. Any excess amount will be refunded by our partner after the repair.